Student checklist

A checklist for students navigating between St Mark's and CSU

Student Centre

Whether you’re an on-campus student or studying online, it can be challenging to work out who and where to go to when you need a helping hand. This checklist hopes to guide you to the relevant areas for further assistance, whether you’re a VET student or studying with CSU through St Mark’s.

If you would like other common issues to be listed here, please contact us to let us know! We’re always interested in helping others by learning from your experience.

Before you commence your study

ChecklistHelp you may needSt Mark's HelpCSU Help
Course InformationAccess to accurate information regarding courses and fees. Course Director/Course AdvisorOnline
ApplicationAdvice on application processCourse Director/Course Advisor
EnrolmentThere may be issues with online enrolmentService Desk: 1300-653-088
ScholarshipGetting payments started, accessing fundsBusiness Development ManagerResearch Office
Information TechnologyAdvice on purchase or lease of equipment that will be compatible with CSU systemsService Desk: 1300-653-088

Getting started

ChecklistHelp you may needSt Mark's HelpCSU Help
CSU OrientationIntroduction to the Research Office Research Office Website and induction
Workspace:
orientation to George Browning House
(GBH)
Access to GBH building and postgraduate room (keys and swipe card)

Introduction to facilities and personnel in GBH

Information re telephone.

Provision of internal/relevant telephone list
You will need to see ACC&C manager
Information TechnologyGetting set up: connection to internet and printerService Desk: 1300-653-088
PhotocopyingHow to accessReception
Library OrientationInformation regarding services and support

Interlibrary loans – using FRILLS, difference between inter-campus & inter-library borrowing

Database introduction

Endnote introductory help
St Mark's Library StaffOnline
Citation StyleInformation on preferred citation style for your thesis and access to guidelinesThesis Supervisor or Subject Coordinator
Life at St Mark'sWho’s Who

Worship life

Morning Tea

Getting on Postgraduate email list
Student Association or
Reception Staff
Postgraduate Seminar ProgramSchedule and ExpectationsHead of School

Along the way

ChecklistHelp you may needSt Mark's HelpCSU Help
Library - Research ToolsHelp with data basesSt Mark's Library StaffCSU Faculty Liaison Librarians: Greg Fry
PrinterTroubleshooting including ink suppliesReception
Scholarship Research AllowanceProcedures for accessing funds and processing expense claimsBusiness Development ManagerOnline
Research Proposal Preparation (postgraduates)Accessing up to date information about requirementsCourse Director, Supervisor or Course Advisor
Ongoing EnrolmentHow to check that your online enrolment actually worked. Coaching when you hit problemsStudent RegistrarResearch Office liaison person
Access to CounsellingHow to access support Make an appointment at Reception to see the relevant staff memberOnline:

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